Your Privacy Matters: How HKSIM Protects Your Data

Transparency in the Age of Global Electronics Sourcing
​Last Updated:​​ July 31, 2025

​First Things First​
At HKSIM Group, we know trust is built on transparency. When you share business information with us – whether you're sourcing components, seeking technical advice, or managing shipments – we treat that responsibility with the seriousness it deserves. This notice explains how we handle your data, why we need it, and how you stay in control.

​What We Collect & Why​
We only gather what’s necessary to serve you effectively:

  1. ​Identity & Contact Details​
    (Name, company, email, phone) → Used to process orders, send quotes, and track shipments.
  2. ​Technical Project Data​
    (BOM lists, schematics, specifications) → Shared solely with our engineering team to provide solutions or alternatives.
  3. ​Transaction Records​
    (Purchase history, payment patterns) → Helps us forecast component demand and refine pricing strategies.
  4. ​Device Cookies​
    Anonymized browsing data on our site helps remember preferences (like currency selection) – never your payment details.

Core Principle: We collect less, not more.


How Information Moves Through Our Systems

​Within HKSIM​
Your data travels only between departments essential to your workflow:

  • Sales receives inquiries to initiate quotes
  • Logistics accesses shipping addresses (disappearing from systems 90 days post-delivery)
  • Compliance holds export documentation for legally-required periods

​With Trusted Partners​
We engage specialists when necessary – always under strict confidentiality agreements:

  • Payment processors handle card transactions
  • Freight carriers receive shipping labels
  • Manufacturing partners (only when you approve component customization)

​Across Borders​
As a Hong Kong-headquartered company with global operations:

  • All transfers comply with GDPR and China’s PIPL standards
  • Encrypted cloud servers in Singapore act as our primary hub
  • Access requires dual-factor authentication